Account Manager-Janusea
Janusea, Inc. was created to fill a gap in the community financial institution space. Credit Unions and Community Banks need digital, data, blockchain, and fintech solutions, yet new, innovative fintech solutions can’t communicate with core systems. Credit Unions and Community Banks are not development or software companies. Janusea is the connection between these two worlds. Janusea offers a unique turn-key solution that walks Financial Institutions through implementation, ensuring a speedy, successful, and secure integration.
With Janusea, FinTech's don't have to write multiple legacy systems, and Financial Institutions don't have to re-implement legacy connections for new solutions. Janusea unlocks the core and enables a true partnership between FinTechs and Community Financial organizations. Janusea brings value to both worlds and evens the playing field, allowing solutions and FIs to work together.
At Janusea, we are passionate about helping Financial Institutions (FIs) succeed. We lead with integrity and foster a community of passionate and driven professionals who exhibit exemplary character. Are you an enthusiastic team player who wishes to join a talented team? If so, you are in the right place to inquire about this exciting opportunity.
Are you passionate about building lasting relationships and driving growth? Do you thrive in dynamic, fast-paced environments? Are you excited by the opportunity to work at the intersection of fintech and banking, helping partners succeed with innovative solutions?
If so, you might be the perfect fit for the Account Manager role at Janusea! Who is Janusea? Janusea is a dynamic and community-focused fintech dedicated to unlocking innovation in the financial industry. We look forward to hearing from you!
Your Mission:
- Build and nurture relationships: Serve as the main point of contact for our ecosystem partners, ensuring their success and fostering collaboration.
- Drive growth: Identify opportunities for upselling and collaborative selling within our partner base in order to expand together.
- Advocate and support: Champion the needs of our partners internally while helping them navigate challenges and achieve their goals.
- Collaborate and innovate: Work with internal teams to ensure seamless partner integration and alignment with Janusea's strategy.
- Educate and problem-solve effectively: Address and resolve partner issues promptly, ensuring high satisfaction and long-term engagement.
- Being comfortable with ambiguity: Having the curiosity and investigative wherewithal to work through questions and learn from setbacks.
The role will give you the opportunity to:
- Transform the financial industry and contribute to Janusea’s growth as a foundational team member.
- Build relationships with industry-leading fintechs and financial institutions while advancing your career.
- Serve as the voice of our partners and customers, advocating for their needs to product and engineering.
- Develop expertise in fintech, cloud platforms, and core banking integration.
- Influence Janusea’s product roadmap with insights from our partners.
- Work in a flexible, fast-paced, and innovative environment with a supportive team.
- Inspire teams with your ideas, knowledge, and self-starting attitude.
- A proven track record in account management, relationship management, or business development, preferably in fintech, banking, or financial services.
- Strong communication and negotiation skills, with a knack for building trust and rapport.
- A results-driven mindset and the ability to identify opportunities for growth (upselling/cross selling) within an existing customer base.
- Technical aptitude and familiarity with SaaS platforms, cloud technology, and core banking systems.
- A team player who’s organized, detail-oriented, and comfortable navigating ambiguity.
- Experience creating frameworks and playbooks and documenting best practices in order to elevate performance of organization.
- Willingness to travel regularly to meet with partners or attend industry events.