Quality Assurance Analyst-Janusea

Janusea, Inc. was created to fill a gap in the community financial institution space. Credit Unions and Community Banks need digital, data, blockchain, and fintech solutions, yet new, innovative fintech solutions can’t communicate with core systems. Credit Unions and Community Banks are not development or software companies. Janusea is the connection between these two worlds. Janusea offers a unique turn-key solution that walks Financial Institutions through implementation, ensuring a speedy, successful, and secure integration.

With Janusea, FinTech's don't have to write multiple legacy systems, and Financial Institutions don't have to re-implement legacy connections for new solutions. Janusea unlocks the core and enables a true partnership between FinTechs and Community Financial organizations. Janusea brings value to both worlds and evens the playing field, allowing solutions and FIs to work together.

At Janusea, we are passionate about helping Financial Institutions (FIs) succeed. We lead with integrity and foster a community of passionate and driven professionals who exhibit exemplary character. Are you an enthusiastic team player who wishes to join a talented team? If so, you are in the right place to inquire about this exciting opportunity.

Janusea is seeking a Quality Assurance Analyst to join our team! The Quality Assurance Analyst will be supporting customers who interact with bank and credit union systems through Janusea’s integration platform. This will require interacting with multiple departments (Development, Project management, Business analysis, DevOps, Infrastructure, Leadership teams, etc.) and business stakeholders to test systems and identify and resolve issues. This role will play an important part in Janusea’s focus on scaling operations.

Desired Skills and Experience:

• Bachelor’s degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education. Requires a minimum of 5 years of experience in the financial industry environment or comparable experience.
• Minimum of 5 years hands-on experience designing and implementing CRM solutions.
• Experience with the financial banking industry.
• Superb interpersonal, analytical, written, and verbal communication skills.
• Excellent organizational skills with the ability to pay close attention to details.
• Ability to work a flexible schedule to accommodate business needs.
• This is a remote position 

Responsibilities:

• Work with credit unions, FinTech's, core processing providers, and third-party vendors in the adoption, extension, and improvements to CUFX.
• Documenting and reporting product or service quality levels.
• Developing and implementing standards for testing both small and large efforts.
• Communicating with other team members to solve problems.
• Follow up with the appropriate groups to explore the root causes of issues and identify errors, omissions, and mistakes.
• Develop and manage testing timelines and prepare monthly status reports.
• Manage, prioritize, and track work across an active and dynamic portfolio of projects ands customers.
• Document appropriate testing processes and results.
• Maintain adherence to standards and methodologies.
• Create plans and execute user acceptance testing for Janusea projects.
• Participate in internal and client-driven project status meetings.
• Code and implement automated testing.
• Generate and report on quality assurance metrics with and related to the overall development process.
• Introduce innovative ideas to address real business issues.
• Perform other duties as assigned.